Refund
v1 · updated 4 September 2026
Pro is a subscription sold through the Apple App Store or Google Play, and the store you bought from handles refunds.
Seller: WaveApp LLC
Checkout: Apple · Google
Contact: hello@tallyrow.app
Product domain: tallyrow.app
1. Who refunds
- Pro, the subscription described in the terms, is sold by the Apple App Store or Google Play. The store is the merchant, decides the refund under its own policy, and pays it.
- We run no separate refund window and no refund-by-email route. We cannot refund a store purchase ourselves.
- Nothing on this page takes away the rights the law where you live gives you. For buyers in the EU, the right of withdrawal is handled in the store's checkout terms.
2. How to ask
- Apple App Store: use Apple's Report a Problem page (reportaproblem.apple.com) with the Apple ID you bought with.
- Google Play: use Google Play's refund request for the account that made the purchase.
- To stop the next renewal, cancel in the store's subscription management. Cancelling deletes nothing.
Have the store receipt or order number ready. Restore purchase in Settings brings a purchase you already made back onto this device; it is not a refund button.
3. Trials
The yearly plan starts with a 7-day free trial, with the renewal price and date shown before it starts; the weekly plan has none. Cancel through the store's subscription management before the trial ends and nothing is charged, so there is nothing to refund.
4. After a refund
- Pro ends once the store revokes the entitlement, following the store's and RevenueCat's record. You do not need to tell us.
- Your challenges, checks and photos stay on your device until you export or run Delete everything. Export stays free. The rest of the app stays behind the wall.
5. Contact
hello@tallyrow.app — WaveApp LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA